HELP CENTER

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HOW ARE THE DIARIES MADE?

All Discovery Journals and lovingly handmade in the South West of England. All processes, design, printing and construction are all completed within a stone's throw from our home-base.

HOW DO I FILL IN MY DISCOVERY JOURNAL?

Every Journal begins with 2 pages of examples and explanations on how to address each section, using colour diagrams and notes. We are certain once you've completed the first entry you'll get the hang of it!

HOW DO I KNOW DISCOVERY JOURNAL WILL WORK FOR ME?

Every person is different and will approach stress and anxiety differently, depending on where you are in your recovery or journey. Our journals are designed for novice writers who have never journaled before as well as experienced journalers who want to breakdown their experiences and pinpoint triggers of stress in a strategic manner. The journal will work for you if you are aware of what you want from it.

HOW MANY PAGES ARE THE DIARIES, WHY ISN’T IT A FULL YEAR?

Every Discovery Journal "Original" is comprised of 100 pages, with 2 double-sided pages per entry. In order to include a full year of entries, 730 pages would have been required which was unachievable. A notebook or blank diary will usually only be made up of approx 100 pages. As we encourage the "pick it up, put it down" way of writing to make journalling less of a chore and more of a joy, we felt there would be too much pressure on the recipient to write every single day the more pages we included.

WHY ARE THE PAGES IN SECTIONS? AND CAN I HAVE THEM WITHOUT?

The Discovery Journal, as well as the Migraine tracker, are both in "bullet" form, whereby the pages are built up of several sections. We have designed the journals this way to remove the pressure felt at facing an empty page and making the idea of journaling fun, easy and digestible. Designed to approach daily stress in a manageable way each section addresses part of yourself and your day in a way you can track and monitor. 
In order to produce a journal without the sections, you would have to create a bespoke notebook with your requirements. You can find out more about our bespoke works in the main menu.

ARE DISCOVERY JOURNALS AVAILABLE IN ANY SHOPS, WHERE CAN I GET ONE?

Discovery Journals are not yet available in high street shops or online retailers. We work primarily from our online shop and social media. You can purchase your diary from us directly or follow us on social media for any updates of events or shows we may be attending.

CAN I MAKE CHANGES TO MY DISCOVERY JOURNAL?

We do not offer personalisation of our diaries however should you wish for a bespoke product please contact us via hellodiscoveryjournal@gmail.com

DO YOU PROVIDE GIFT WRAPPING?

We will be offering gift wrapping to our Christmas Bundles for an additional £3 an order.

HOW LONG WILL IT TAKE FOR MY DIARY TO ARRIVE?

We aim to dispatch all diaries within 1-2 days of ordering (we have to make them first!) We then send the diaries via Royal Mail with an expected delivery of 3-4 days.

All our products are sent in the UK free of charge or alternative postage options can be selected for a quicker arrival and for the rest of the world a flat rate of £4 will be applied.

DO YOU SHIP ABOARD?

We do ship aboard! - Our shipping is dependant on weight however unless you are ordering a substantial number of products a flat rate of £4 for shipping will be issued, any orders over 1kg will be £8. If you have any questions you may contact us directly via the e-mail address hellodiscoveryjournal@gmail.com

CAN I RETURN THE DIARY IF I’VE USED IT?

You may return any diary of ours up to 30 days after ordering however we can not accept your return or refund your payment if the diary has been used or damaged. We are not a big bus

 

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