DELIVERY AND RETURNS

Delivery

We ship all around the world!

Our delivery options are as follows:

Free Delivery (UK ONLY)

We offer free UK delivery to all orders over £15. We decide on the courier depending on location and this service will take 3-5 working days from dispatch. Dispatch is often the day after an order is placed. Please be aware that wait times may be extended over weekends and bank holidays.

Standard Delivery £1.99

This is applied to all orders under £15.  

We decide on the courier depending on location and this service will take 3-5 working days from dispatch. Dispatch is often the day after an order is placed. Please be aware that wait times may be extended over weekends and bank holidays.

Next Day Delivery £2.99

This delivery option is available on every order for a £2.99 supplement. Your order will arrive with you the day after dispatch which often occurs the day after the order is placed with us. We will select a courier depending on location and this service is fully tracked. 

We must make you aware that should your order be placed after 12pm on a Saturday or Bank Holiday weekend, your order can not be dispatched until the next working day.

Free next-day delivery is applied to all orders over £45.

EU Delivery 

We offer an EU Delivery within 3-7 days for a supplement of £5 this is dependent on the weight of your order and your shipping costs will be calculated at the checkout. This is a Royal Mail Tracked delivery option.

Worldwide Delivery

We offer a Worldwide Delivery within 3-7 days for a supplement of £10 this is dependent on the weight of your order and your shipping costs will be calculated at the checkout. This is a Royal Mail Tracked delivery option.

Returns

We hope you'll love your journal, but in the event that it isn't for you we will offer a full refund up to 30 days after your purchase. 

We ask that the journal be unused and undamaged when returned. 

 

UK RETURNS

If you are a UK resident we will cover the payment of your return and send you a returns label via e-mail. 

 

EU & WORLDWIDE RETURNS

Returns postage will need to be covered by the recipient and we request you use the courier of your choice. A full refund will be sent to you once the item is safely back to us. 

Please contact Danielle via hellodiscoveryjournal@gmail.com to request a refund and we will send you a shipping label to return the product. 

Please note we can not refund any postage payment made at the time of sale.